This Privacy Policy explains what personal information Royal Club collects when you use our platform in the Philippines, how we use it, and how we keep it safe. We are committed to handling your data with care and full transparency.
When you register and use the Royal Club platform, wecollect certain personal information that is necessary to operate your account and provide you with a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and any identification documents required for account verification. We also collect technical data such as your device type, browser information, IP address, and session activity logs when you access the platform from the Philippines. Payment-related information, including transaction records and payment method details, is collected when you make deposits or request withdrawals. We only collect information that is genuinely needed to run the platform, verify your identity, and comply with applicable regulations in the Philippines.
The personal information we collect is used primarily to create and manage your Royal Club account, process transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about the platform that are relevant to your use as a Filipino player. Your identity and age verification data is used to ensure that only eligible players aged 21 and above in the Philippines are able to access the platform. Technical and session data helps us monitor platform performance, detect unusual activity, and protect your account from unauthorised access. We do not use your personal information to make automated decisions that would significantly affect your rights without your knowledge.
Royal Club does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. Any third party that receives your data on our behalf is only permitted to use it for the specific purpose for which it was shared and must handle it in accordance with applicable data protection standards. We take reasonable steps to ensure that all parties who handle your data maintain appropriate security measures.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Transaction records and identity verification documents may be kept for a longer period to comply with anti-money laundering and financial record-keeping obligations. Once your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data management procedures. If you request the deletion of your account, we will process your request in line with our legal obligations and inform you of any data that must be retained by law. You may contact our support team at any time to enquire about the specific retention period applicable to your personal data.
As a player based in the Philippines, you have the right to request access to the personal information that Royal Club holds about you at any time. You may also request that we correct any inaccurate or incomplete data, or ask us to restrict the processing of your information in certain circumstances. If you believe that your data is being processed unlawfully or that we have collected more information than is necessary, you have the right to raise a concern with us directly. To exercise any of these rights, please contact our support team using the details provided on the platform, and we will respond to your request within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine data protection law.
Royal Club uses cookies and similar tracking technologies to improve your experience on the platform and to ensure that it functions correctly on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled, as they enable core functions such as account login, session management, and security features. We may also use analytics cookies to understand how Filipino players navigate and interact with the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. By continuing to use the Royal Club platform, you consent to the use of cookies as described in this policy.
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly encourage all Filipino players to use a strong, unique password and to keep their login credentials confidential at all times. Sensitive data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception during transmission. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you use the platform at your own risk in this regard. If you suspect that your account has been compromised, please contact our support team immediately so that we can take appropriate action to protect your information.
Royal Club reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer to players in the Philippines. When we make significant changes, we will notify you through the platform or via the contact details associated with your account. The most current version of this Privacy Policy will always be available on this page, and the date of the last update will be clearly indicated at the top of the document. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.
A quick summary of the key points every Filipino player should know about how Royal Club handles personal data.
We collect only the information needed to run your account — name, contact details, age verification, and basic technical data from your device and browser sessions.
Your data is used to manage your account, process payments, verify your identity, and keep the platform secure for all players in the Philippines.
We never sell your data. It is only shared with trusted service partners or authorities when legally required, and always under strict confidentiality terms.
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team through the platform.
Encryption, secure authentication, and regular security reviews are in place to protect your personal information from unauthorised access or misuse.
We may update this policy from time to time. The latest version is always on this page, and we will notify you of any significant changes through the platform.